Jump In.
The Aura’s
Fine.

Our vibe (culture) drives the way we work and interact with each other and our client partners. Our vibe is always consistent no matter who you talk to, because every member of our crew is committed to our mission and carefully crafted set of core values.

Our Mission

We’re the force that shines a light on the dark side of IT.

Our Core Values

Cultivate Calm.

We hire people who like people. People who are level-headed, empathetic listeners. We don’t panic, and we mitigate mayhem. Together, we work to cultivate serenity for our clients and ourselves. Stealthily working behind the scenes to keep systems humming, we put out fires before our clients can ever smell smoke. We know we’re successful when we’ve achieved “library-level quiet”.

Own It.

At BrightFlow, we’re like surgeons. We have a herculean responsibility for the ongoing health of our client’s technology. If something goes awry under our care, we own it. Passing blame just isn’t who we are. Instead, we attack issues head-on, and collaborate with our team to restore order and create calm.

Chase Knowledge.

We can’t help it. We’re addicted to all things tech. And because tech isn’t static, neither are we. We’re curious students who are in a constant discovery loop. And lucky for us, our culture encourages perpetual learning. Yeah, we’re addicts, and reaching new knowledge milestones is our drug of choice.

See Beyond.

Our work is never done. In the tech world, things evolve and mutate every minute. Our focus is not just on the issue at hand. We look ahead to see and plan for what our clients will need as they grow. We implement future-proof solutions—not today’s band-aids. And not only do we see beyond; we go beyond. Doing more than what’s expected. ‘Cause that’s just how we roll.

Welcome Challenges.

All it takes is for someone to label a tech problem impossible, and we’re all over it like a sumo wrestler on a triple-cheeseburger. We say, “Bring it on!” Our “can-do” culture enables us to combine our collective knowledge and experience to solve even the biggest head-scratchers. Debbie Downers don’t live here. But eager optimists do.

Dropsuite:

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information including emails, contacts, calendars and OneDrive/Sharepoint files. Compliant email backup and archive system with a 10-year retention policy.

Vade Secure:

Vade Secure is an AI-based email security solution to improve security for Office 365 and block advanced phishing, spear phishing, and advanced malware threats. Vade Secure analyzes emails, webpages, attachments, and images with machine learning and deep learning algorithms that are trained to detect behaviors and anomalies common to advanced email threats.

Office Protect:

Office Protect is a service that’s designed to help you secure your Microsoft 365 tenant. Using our powerful in-house security software, our analysts actively monitor for threats, investigate alerts, eliminate false positives, and provide guided response and remediation. Protects against account break-ins, data exfiltration, business email compromise, phishing, internal threats, lateral movement, ransomware, and attacks by nation states.

Dark Cubed:

Dark Cubed focuses on real-time monitoring, threat intelligence, predictive analytics, elegant dashboard, streamlined workflow, executive reporting and active blocking. This is another layer of security that integrates with the firewall.

ThreatLocker:

ThreatLocker is a zero-trust endpoint security tool giving companies control over what software can run, by whom, and what data can be accessed.

It keeps a full detailed audit of what applications are used and data accessed/transferred/deleted and by what users (signature tracking, etc.) If something unusual happens, such as a signature change, or a user opens an application that is out of their normal routine the administrator is alerted. This is a crucial tool in identifying malware threats, as well as helping organizations identify if users are accessing applications and/or data/ files they should not be.

ThreatLocker provides a solution that allows businesses to control the content that runs on their network. Unlike AntiVirus software ThreatLocker is not looking for known viruses or malware. ThreatLocker uses a complex set of rules to determine what can be executed on a network and stops anything that has not been approved before it can even execute.

Huntress:

Huntress is a supplement to SentinelOne. Hackers are becoming more sophisticated, and Huntress actively seeks out these threat actors with a "defend forward" mentality. This software combines both advanced security tools along with human intervention to ensure even the most advanced hackers can't penetrate your network.

SentinelOne:

SentinelOne is a comprehensive enterprise security platform that provides threat detection, hunting, and response features that enable organizations to discover vulnerabilities and protect IT operations. SentinelOne integrates static artificial intelligence (AI) to provide real-time endpoint protection and reduce false positives that derail investigations or make threat detection a capital-intensive process. This will replace Webroot in your current environment.