(704) 893-8445 / [email protected]

Call us at (704) 893-8445 or send us an email at [email protected]

IT / VoIP / Web

Solutions for Charlotte & Lake Norman Businesses

Charlotte IT Just Got Brighter.
Meet BrightFlow!

VoIP Solutions Powered by the Cloud

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Web & SEO Solutions
That Get You Noticed

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Our Services

IT

IT

Tech problems? We listen to you, we support your business and we solve the problem for good. Whether you’re a one man show or have 20 locations, we’ve got you covered.

VoIP

VoIP

Granny phone systems make us cringe. In the office, on the road or at your home – our VoIP systems connect you to your colleagues and your customers without the expense.

Web

Web

We create Google friendly, mobile ready and socially connected WordPress or Drupal websites crafted to capture more customers. No other company even comes close.

Our Solutions

BrightCare

IT geniuses at your fingertips so you can focus on your business.

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BrightCloud

Enterprise grade solutions without the enterprise cost.

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BrightMail

Our Exchange hosting means you’re never out of the loop.

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BrightSafe

When disaster strikes, we’re here to save the day.

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BrightWatch

Preventing IT problems before they become disasters.

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BrightWeb

Modern website management, cutting edge & conversion focused web design.

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BrightVoIP

Because you don’t have time for a system that doesn’t work.

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Why Companies Choose BrightFlow

1

Satisfaction Guaranteed

We’re so confident that your business will love BrightFlow that we don’t require any long term commitments. If you’re not satisfied with any of our services, simply let us know. We’ll cancel that service and help you find something else.

2

Data Protection

We’re fanatical about backing up your network and everything else critical to you or your business. Data is your most valuable asset and we take protecting it seriously.

3

Backup & Recovery

Most providers talk about how they help back up your systems, but rarely include “recovery” as part of the equation. We do. Whether it’s a single file, an Outlook mailbox or an entire server, we have your back.

4

We Speak Plain English

No geek-speak here! We understand that not everyone needs or wants to understand acronyms like BDR, SNMP or PPTP. We’ll explain things like you’re a normal human being who doesn’t spend their free time deploying servers or writing code.

5

You Need It, We Can Do It

We provide business solutions to business problems. We won’t try to sell you the latest technology gizmo, but rather listen to your problem and offer several real-world strategies to resolve the root of your problem.

6

On Time & Within Budget

You’ll never see a surprise service bill from us; we understand how important it is for CFOs to keep IT expenses on budget. If we go over our estimate, we’ll eat the costs. If we make it under budget, we’ll pass the savings along to you!

7

Unparalleled Communication

We select our engineers to have the right balance of interpersonal skills and technical acumen to be able to communicate at all business levels. We’ll never talk over or down to you.

8

You'll Save Money

With us, you’ll avoid expensive repairs and recovery costs. Our network monitoring and maintenance services will save you money by preventing disasters from ever happening. We also have the best rates in town!

9

Commitment To Quality

We don’t pursue every business that needs support; we choose only clients that share in our values of honesty, integrity and great communication. Serving a company’s IT needs is a huge responsibility that we take very seriously.

  • With the promptness of your service and the complete customer service that you provide, I highly recommend BrightFlow to anyone that has issues with their computers or IT!
    Cathie Weeden
  • I appreciate how quickly BrightFlow responds to our inquiries. I usually receive an email or phone call back within the hour! That kind of service and attentiveness is truly a rarity in today's fast-paced society.
    Noelle HarbLaurie Durden Garden Design
  • Response time is awesome! BrightFlow always calls or emails me within minutes of a question or a need.
    Sales DirectorDecisionpath HR
  • The highest quality technical support and service.
    Noelle De AtleyCreative Thinking Group, LLC
  • Everything you do is great as far as my experience with you and your company. You always go above and beyond the call of duty to help me and are very patient with my lack of knowledge and I always learn something from you.
    Renee Spaugh
  • I started using BrightFlow for my company in January. The improvement in our functionality was immediate. The customer service is incredible, the BrightFlow team is extremely responsive. I'm very pleased and would highly recommend them!
    Beth Young